Last Updated: September 2026
This Privacy Policy explains how healthaccess.com collects, uses and discloses information when you access or use the Site and Services. It forms part of our Terms of Use.
1. Policy Amendments
We may update this Privacy Policy from time to time. Material changes will be communicated as required by applicable law.
2. Data Controller & Contact
healthaccess.com is responsible for information processed through this Site. Privacy requests can be submitted through our contact channels or partner page.
3. Information We Collect
We do not intentionally collect or store broad profiles of visitors. Our servers may automatically maintain technical logs, including IP address, browser type, access times, pages visited, referring URLs, error logs and performance data. If you contact us, we collect the information you voluntarily provide, such as name, email address, company and message.
4. How We Collect Information
- Automatically: technical server and security logs.
- Voluntarily: information submitted through contact or partner forms.
- Third parties: limited technical or service-provider information where needed for hosting, security or operations.
5. How We Use Information
We use information for website operation and maintenance, security monitoring, troubleshooting, responding to inquiries and improving Site performance. We do not sell personal information.
6. Legal Basis for Processing
The Site is primarily directed to users in the United States. Where applicable, processing is based on legitimate interests, consent, contractual necessity or legal obligations.
7. Sharing with Third Parties
We may share limited information with service providers needed for hosting, security, infrastructure or responding to your request, and when required by law. We do not sell personal information for money.
HIPAA / Health Information
Healthaccess.com is a comparison and referral platform, not a pharmacy or medical practice. If you voluntarily submit health-related information in a communication, we use safeguards intended to protect confidentiality. Third-party healthcare providers are responsible for their own HIPAA and privacy compliance.
8. Cookies & Tracking Technologies
We may use strictly necessary, functional and performance cookies to operate the Site, maintain security and understand anonymous usage. Browser settings can be used to manage cookies.
9. Data Retention
Technical logs are generally retained for a limited period, often 30–90 days, unless a longer period is needed for security, legal or operational reasons. Contact information is retained only as long as reasonably necessary for the inquiry and follow-up.
10. Your Privacy Rights
Depending on your jurisdiction, you may have rights to know/access, correct, delete, port, object, restrict processing, opt out of certain processing, appeal a decision and receive non-discriminatory treatment for exercising privacy rights.
To exercise a right, contact us. We may verify identity before fulfilling a request and will respond within the timeframe required by law.
11. Information Security
We use reasonable administrative, technical and physical safeguards, including access controls, encryption in transit, secure infrastructure, security monitoring and third-party processors with industry-standard safeguards. No system can be guaranteed completely secure.
12. Transfer of Data
The Site is primarily directed to U.S. users, and information may be processed in the United States and other locations where our service providers operate, subject to applicable law.
13. Children's Privacy
The Site is not intended for children. We do not knowingly collect personal information from children under 13 and will take reasonable steps to delete such information if discovered.
14. Jurisdiction-Specific Notices
California Residents
California residents may have rights under the CCPA/CPRA to know, access, correct and delete certain personal information and to opt out of certain sales or sharing where applicable. We do not sell personal information for money.
Other U.S. States
Residents of states including Colorado, Connecticut, Virginia and Utah may have additional privacy rights, subject to statutory exceptions.
Medical Advice Disclaimer
IMPORTANT: Information available through Healthaccess.com is for general informational purposes only and is not a substitute for professional medical advice, diagnosis or treatment. Healthaccess.com does not provide medical diagnosis, treatment, prescriptions or clinical care. Never disregard professional medical advice or delay seeking care because of information read on this Site. In a medical emergency, contact emergency services immediately.
No healthcare-provider/patient relationship is created by use of Healthaccess.com. Clinical services, consultations, prescriptions and medication fulfillment are handled by independent licensed providers.